Cookie Statement

Cookies are small pieces of data stored on your computer by the web browser while visiting our website. Cookies help us offer you a better browsing experience and analyze our traffic. Cookies will be stored in the browser until their expiration date is reached. You can configure your browser to reject cookies or you can delete them anytime you want.

Which cookies do we use?

Functional cookies: These ensure our websites and apps work properly.

Cookie Service Purpose Expires
XSRF-TOKEN Sypher website Cookie that prevents malicious scripts from submitting forms without user knowledge. 2 hours
PHPSESSID Sypher Website Auto generated session cookie holding the identifier of the browser session. Session
sypherweb_session Sypher Website Internal cookie to identify a session instance for a user. 2 hours
SYPHER_CNST Sypher Holds the user cookie consent options, in order to use only the accepted services. 1 month
srcdlg Sypher Cookie that remembers if a visitor arrived on a landing page with a special offer and keeps the offer active for that user. 30 days
XSRF-TOKEN Sypher Consent Service Cookie that prevents malicious scripts from submitting forms without user knowledge. 2 hours
sypher_consent_service_session Sypher Consent Service Internal cookie to identify a session instance for a user. 2 hours

Analytical cookies (anonymous): Measure the general use of our websites, apps and services.

Cookie Service Purpose Expires
_ga Google Analytics Google Analytics cookies collect standard internet log information and visitor behaviour information in an anonymous form. You can read more about these cookies here. 24 months
_gid Google Analytics ID used to identify users for 24 hours after last activity. More information 24 hours
_gat_gtag_UA_106786959_1 Google Analytics Used to set and get tracking data. More information 1 hour
_hjTLDTest Hotjar When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. More information Session
_hjid Hotjar Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. More information 365 days
_hjIncludedInPageviewSample Hotjar This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. More information 30 minutes
_hjAbsoluteSessionInProgress Hotjar This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. More information 30 minutes

We will update this Cookie Statement from time to time in order to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. This page was last updated on: October 23, 2020.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please contact us.