Cookies are small pieces of data stored on your computer by the web browser while visiting our website. Cookies help us offer you a better browsing experience and analyze our traffic. Cookies will be stored in the browser until their expiration date is reached. You can configure your browser to reject cookies or you can delete them anytime you want.
Functional cookies: These ensure our websites and apps work properly.
| Cookie | Service | Purpose | Expires |
|---|---|---|---|
| XSRF-TOKEN | Sypher website | Cookie that prevents malicious scripts from submitting forms without user knowledge. | 2 hours |
| PHPSESSID | Sypher Website | Auto generated session cookie holding the identifier of the browser session. | Session |
| sypherweb_session | Sypher Website | Internal cookie to identify a session instance for a user. | 2 hours |
| SYPHER_CNST | Sypher | Holds the user cookie consent options, in order to use only the accepted services. | 1 month |
| srcdlg | Sypher | Cookie that remembers if a visitor arrived on a landing page with a special offer and keeps the offer active for that user. | 30 days |
| XSRF-TOKEN | Sypher Consent Service | Cookie that prevents malicious scripts from submitting forms without user knowledge. | 2 hours |
| sypher_consent_service_session | Sypher Consent Service | Internal cookie to identify a session instance for a user. | 2 hours |
Analytical cookies (anonymous): Measure the general use of our websites, apps and services.
| Cookie | Service | Purpose | Expires |
|---|---|---|---|
| _ga | Google Analytics | Google Analytics cookies collect standard internet log information and visitor behaviour information in an anonymous form. You can read more about these cookies here. | 24 months |
| _gid | Google Analytics | ID used to identify users for 24 hours after last activity. More information | 24 hours |
| _gat_gtag_UA_106786959_1 | Google Analytics | Used to set and get tracking data. More information | 1 hour |
| _hjTLDTest | Hotjar | When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. More information | Session |
| _hjid | Hotjar | Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. More information | 365 days |
| _hjIncludedInPageviewSample | Hotjar | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. More information | 30 minutes |
| _hjAbsoluteSessionInProgress | Hotjar | This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. More information | 30 minutes |
We will update this Cookie Statement from time to time in order to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. This page was last updated on: October 23, 2020.
If you have any questions about our use of cookies or other technologies, please contact us.